Privacy Policy

Last updated: 1 May 2025  |  Effective date: 1 May 2025

This Privacy Policy describes how VectorRealm ("we", "us", or "our"), operated at vectorrealm.info, collects, uses, and shares information about you when you use our website and social gaming services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

VectorRealm is a social gaming platform operated by VectorRealm Pty Ltd, ABN 12 345 678 901, with its registered office at Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact us at [email protected] for any privacy-related enquiries.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name and email address when you subscribe to our newsletter or submit a contact form.
• Usage data: Information about how you use our website, including pages visited, time spent, and game interactions.
• Technical data: IP address, browser type and version, operating system, device type, and referring URLs.
• Cookie data: Data stored via cookies and similar tracking technologies as described in our Cookie Policy.
• Communications: Content of messages you send us via our contact form or email.

We do not collect payment information, financial data, or any information related to real-money transactions, as our platform involves no financial activity of any kind.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our social gaming platform and services;
• Send you newsletters and updates you have subscribed to;
• Respond to your enquiries and provide customer support;
• Analyse website usage to improve user experience;
• Comply with our legal obligations under Australian law;
• Enforce our Terms of Service, including age verification requirements;
• Detect and prevent fraud or abuse of our platform.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription);
• Legitimate interests: To operate and improve our platform, provided this does not override your rights;
• Legal obligation: Where processing is necessary to comply with Australian law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers: Trusted third-party providers who assist us in operating our website (e.g., hosting, analytics), bound by confidentiality agreements;
• Legal authorities: Where required by law, court order, or government authority;
• Business transfers: In the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on vectorrealm.info. For full details, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or via our cookie consent banner.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years for customer service purposes.

8. Your Rights

Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal obligations);
• Opt out of marketing communications at any time;
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

To exercise any of these rights, please contact us at [email protected].

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Transfers

Your information may be processed by our service providers outside Australia. Where this occurs, we take steps to ensure that your information receives equivalent protection to that provided under Australian privacy law.

11. Children's Privacy

VectorRealm is strictly intended for users aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of vectorrealm.info after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, VectorRealm Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

We will respond to your enquiry within 30 days as required by the Privacy Act 1988 (Cth).